FREQUENTLY ASKED QUESTIONS
Clear answers about browsing and using the store.
Find practical information about the Shop, category pages, product listings, prices, selections, Cart, Checkout, My Account, and contacting psychedelicsy.com.
BROWSING THE CATALOG
Finding products and category pages.
The homepage, Shop, and category archives provide different views of the same current catalog.
Where can I view every current product?
Open the Shop. It shows the full catalog, result count, and available ordering control.
How do category pages work?
Each category archive shows the products currently assigned to that exact store label. Choose Shop in the main menu to return to the complete grid.
Can I change the order of the product grid?
Use the ordering menu displayed near the Shop or category result count. The available options are supplied by WooCommerce.
Why might a listing move or disappear?
The catalog reflects the records currently published in WooCommerce. A changed status, category assignment, or page address can change where a listing appears.
What should I do if a link does not open?
Return to the Shop and search the visible grid, or email the page address to contact@psychedelicsy.com.
Do the homepage and Shop contain different products?
The homepage shows a smaller selection of recent listings. The Shop is the complete current catalog.
PRODUCT PAGES
Prices, selections, quantities, and descriptions.
The individual product page is the current reference for the fields attached to that listing.
Why does a product display a price range?
A range means that more than one priced selection is attached to the listing. Open the product page and choose an available value to see its corresponding price.
Where do I choose a product option?
When options are available, the selector appears near the price and quantity field on the individual product page.
Where can I see whether a listing is currently available?
Read the stock or availability message shown on that product page. The message comes from the current WooCommerce record.
Why do product descriptions vary in length?
Every page displays the description stored with that individual product. The amount and arrangement of information can therefore differ.
What are related products?
Related products are additional catalog cards displayed below some listings. Open any card to review its own current page.
Which information should I check before continuing?
Confirm the exact product title, selected option, displayed price, quantity, and every WooCommerce notice shown on the page.
CART / CHECKOUT / ACCOUNT
Using the WooCommerce store pages.
These pages display the current contents of your browser session and the account tools enabled by WooCommerce.
How do I add a product to the Cart?
Open the product page, complete any required selection, choose a quantity, and use the Add to cart button shown by WooCommerce.
How do I change a quantity in the Cart?
Use the quantity control beside the cart line, then use the page action that updates the Cart when it is shown.
Why is my Cart empty?
Cart contents belong to the current browser session. Open a product page and add a listing again if the Cart contains no lines.
What appears at Checkout?
Checkout displays the order summary and the fields required by the active WooCommerce configuration. Read every visible notice before using the final page action.
What can I do on My Account?
Depending on the current state, My Account can show sign-in, registration, password recovery, orders, downloads, addresses, and account details.
How do I recover account access?
Use the password recovery link displayed on My Account. Do not send a password by email.
CONTACT AND PAGE QUESTIONS
Send a precise page reference.
How can I contact psychedelicsy.com?
Email contact@psychedelicsy.com.
What should I include in the email?
Include the exact product or page title, the page address, and a short explanation of the field or message you are asking about.
What should I keep out of email?
Do not email passwords, full payment credentials, or other sensitive account information.
Where should I read current policy terms?
Use the published policy pages linked by the website when they are available. Draft pages are not presented as active terms.